Course Details
Course Objectives:
- Explain the advantages and importance of the Strategy Focused Organization (SFO).
- Develop a SWOT analysis, vision and mission statements and strategic goals for their organization or department.
- Use SMART objectives and KPIs to track the performance and productivity at all levels in their organizations.
- A best-in-class measurement technique was applied to set targets for each KPI.
- Design a balanced scorecard based on the Kaplan and Norton models.
Who Should Attend?
- All managers and supervisors, especially individuals involved in improving performance and measuring results.
Course Content:
- Benefits of Strategic Management and Planning
- The Strategy Focused Organization (SFO)
- The Importance of the Balanced Scorecard
- Strategic Planning Needs and Benefits
- A Strategic Planning Model
- SWOT Analysis, Vision and Mission Statements
- The Purpose of a SWOT Analysis
- SWOT in Brief
- Relying on the results of the SWOT Findings to Future Objectives and Initiatives
- Definition of Vision and Mission Statements
- Developing Performance Measures and Control Systems
- Goals, Objectives and Targets
- SMART Objectives
- Developing Strategies
- Key Performance Indicators (KPIs) and Units of Measures (UOMs)
- Aligning KPIs to Company Strategy
- Obstacles to Measurement
- Benchmarking
- Objectives and Basics
- The Who, What and Why of Benchmarking
- Different Methods of Benchmarking
- The Benchmarking Process
- Applying the Balanced Scorecard as a strategic management system
- Strategic Planning and Strategy Execution
- Reasons behind the Failures of Well Formulated Strategies
- Translating the Vision to Everyday Actions.
- Importance and History of the Balanced Scorecard
- The Premise Behind the Balanced Scorecard
- Principles of the Strategy Focused Organization
- Measuring Business Strategy from Customer, Financial, Internal/Process/Business and Learning and Growth Perspectives
- Strategic Alignment and Goal Setting
- Linking the Balanced Scorecard KPIs to Strategy
- Strategy Map: Specifying Relationships and Making Them Testable
- Soft, Hard, Leading and Lagging KPIs
- The Importance of Initiatives
- Evaluating Initiatives
- Managing Initiatives
- Cascading the Balanced Scorecard
- Implementing a Balanced Scorecard Program
- Reporting Results.