Master class on Balanced Score Card

Course Details

Course Objectives:

  • Explain the advantages and importance of the Strategy Focused Organization (SFO).
  • Develop a SWOT analysis, vision and mission statements and strategic goals for their organization or department.
  • Use SMART objectives and KPIs to track the performance and productivity at all levels in their organizations.
  • A best-in-class measurement technique was applied to set targets for each KPI.
  • Design a balanced scorecard based on the Kaplan and Norton models.

Who Should Attend?

  • All managers and supervisors, especially individuals involved in improving performance and measuring results.

Course Content:

  • Benefits of Strategic Management and Planning
  • The Strategy Focused Organization (SFO)
  • The Importance of the Balanced Scorecard
  • Strategic Planning Needs and Benefits
  • A Strategic Planning Model
  • SWOT Analysis, Vision and Mission Statements
  • The Purpose of a SWOT Analysis
  • SWOT in Brief
  • Relying on the results of the SWOT Findings to Future Objectives and Initiatives
  • Definition of Vision and Mission Statements
  • Developing Performance Measures and Control Systems
  • Goals, Objectives and Targets
  • SMART Objectives
  • Developing Strategies
  • Key Performance Indicators (KPIs) and Units of Measures (UOMs)
  • Aligning KPIs to Company Strategy
  • Obstacles to Measurement
  • Benchmarking
  • Objectives and Basics
  • The Who, What and Why of Benchmarking
  • Different Methods of Benchmarking
  • The Benchmarking Process
  • Applying the Balanced Scorecard as a strategic management system
  • Strategic Planning and Strategy Execution
  • Reasons behind the Failures of Well Formulated Strategies
  • Translating the Vision to Everyday Actions.
  • Importance and History of the Balanced Scorecard
  • The Premise Behind the Balanced Scorecard
  • Principles of the Strategy Focused Organization
  • Measuring Business Strategy from Customer, Financial, Internal/Process/Business and Learning and Growth Perspectives
  • Strategic Alignment and Goal Setting
  • Linking the Balanced Scorecard KPIs to Strategy
  • Strategy Map: Specifying Relationships and Making Them Testable
  • Soft, Hard, Leading and Lagging KPIs
  • The Importance of Initiatives
  • Evaluating Initiatives
  • Managing Initiatives
  • Cascading the Balanced Scorecard
  • Implementing a Balanced Scorecard Program
  • Reporting Results.

Date & Location

Sun - 01 Oct 2023 - Dubai

Date : Sun - 01 Oct 2023
Duration : 5 days
Place : Dubai
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